Real IPS Cash Reviews and What to Ask Before You Sign
You've read the glowing reviews, and then you scroll down and find a one-star post that makes your stomach drop. Which one do you believe? If you're searching IPS Cash reviews and complaints, the honest answer is that both tell you something useful. This article lays out what happy sellers say, what unhappy ones say and the exact questions that protect you either way.
Nothing here is meant to scare you off or sell you on anything. It's meant to help you walk into a cash sale with your eyes open.
Who You'd Be Selling To
IPS Cash is the trade name of Inherited Property Solutions LLC, a cash home buyer with its office in Nashua, New Hampshire. The company has been buying houses in the state since 2016. Joe Theriault owns it and serves as CEO, and his team handles seller visits and closings.
The Better Business Bureau rates IPS Cash A+, and the company has been BBB accredited since 2024. It makes cash offers on houses as-is and charges sellers no commissions or fees. IPS Cash covers closing costs and builds them into its offer, which lands below full market value because it prices in condition and repairs.
The Overall Picture
On Google, IPS Cash showed 4.8 stars from 172 reviews in October 2026. The large majority are five stars. A handful are one star, and a few sit in between.
Two cautions apply to the high number. First, some five-star reviewers aren't sellers at all, but vendors, notaries or partners. Second, a few positive reviews describe the company marketing a home or finding another buyer, which is a different service from a direct cash sale. Read each review closely before you count it as proof of anything, and favor the ones that describe a sale that looks like yours.
What Happy Sellers Say
Most positive reviews describe a team that explains each step, returns calls and sticks around until closing. Sellers name staff members, and many mention selling during a hard stretch of life. Here are three, quoted exactly.
Did what they said they'd do
"IPS Cash is the real deal. Professional friendly honest and they deliver exactly what they say. If you want to sell your property or home these are the people to use. I sold my home to them and they performed exactly the way they said they would."
Charles Falardeau, on Google
Problems handled along the way
"It was my first time selling a house and I'm totally satisfied. Very good experience. There were problems and you guys handled it professionally."
Sebastian Morales, on Google
Support in a stressful season
"It was a pleasure working with the IPS Cash team and we greatly appreciate their support during a stressful situation."
Barbara Richards, on Google
What Unhappy Sellers Say
The negative reviews are fewer, and they cluster around a few themes. They're summarized here in plain terms rather than quoted.
- The price went down after a walkthrough or inspection, sometimes by a large amount.
- The company cancelled a sale close to the planned closing date.
- A home sat under contract for weeks without closing.
- A seller didn't realize the papers signed at the first meeting were a binding sale agreement.
- A sales visit felt rushed or dismissive, and the offer felt low.
One BBB complaint describes a lower price after a contractor's visit, and another describes the company backing out after marketing the home. In the first, the company said its first number was based on a phone description and that it ended the sale within its review period. The company has also posted replies to some recent reviews, including an apology.
Some of these accounts also mention an outside investor or a showing to another buyer. That raises a fair question about who would actually be buying your house.
Seven Questions to Ask Before You Sign
These questions work for IPS Cash and for every other cash buyer you talk to. Ask them out loud, then ask for the answers in writing.
- What specific findings could lower the price after the walkthrough or inspection?
- How long does the inspection window run, and when does it start?
- If either side wants out, what cancellation rights apply to you and to the buyer?
- Whose name goes on the contract as buyer of record, and will they show proof of funds?
- Can the buyer assign the contract to someone else?
- Which title company or closing attorney will handle the closing?
- Is there a deposit, and where is it held until closing?
The questions about the buyer of record and assignment matter more than they might seem. If the company that signs with you plans to bring in an investor or pass the contract to another buyer, you want to know that on day one. You also want to know what happens to your closing date if that second buyer backs out.
Pay special attention to the first three. Price changes and late cancellations are the heart of almost every bad review, so the terms that allow them are the ones to read twice.
Protect Yourself on Paper
Don't sign anything at a first meeting unless you understand exactly what it is. Treat any agreement you're asked to sign as a contract you may be held to, however short it looks. Take it home, read it and sleep on it. Any buyer worth working with will wait a day while you think.
Consider paying a real estate attorney to review the agreement before you sign. No New Hampshire law requiring an attorney at closing turned up in our research, so you'd be hiring one for your own protection. An hour of review costs far less than a sale that goes sideways.
If you're facing foreclosure, ask the attorney whether RSA 479-B applies. That law covers buy-back, lease-back and short-payoff transfers of an owner-occupied home in default. A cash sale that pays your mortgage off in full falls outside it, but the law adds notice and cancellation rules where it does apply.
So, Should You Call?
For a house that needs work, an estate sale or a tight move, IPS Cash is a local option with a strong public rating and plenty of satisfied sellers. It says it aims to get a cash offer to you within about 24 hours, usually after a team member sees the house. You can close in as little as 7 days, or choose a date up to about 60 days out.
Just go in prepared, the way you would with any company that wants to buy the biggest thing you own. Ask the seven questions above, get the answers in writing and compare the offer with at least one other option. The offer is free, and you're never obligated to accept it.